The Digital Policy Office (DPO) implements various measures under the “Smart Silver” Digital Inclusion Programme to help the elderly and other people in need (including the ethnic minorities) to master digital skills so they can fully enjoy the benefits of a modern digital society. These measures include help desks providing technical support on use of smart phones and digital service, basic and advanced courses on digital service and technology, and an online learning portal on digital technology.
Digital Inclusion
“Smart Silver” Community Digital Inclusion Programme
The Social Innovation and Entrepreneurship Development Fund (SIE Fund) allocates $100 million to subsidise district service organisations to set up community and mobile help desks for digital service as well as organise activities in all districts across the territory to provide technical support and basic training on digital service to the elderly and other people in need (including the ethnic minorities).
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| Organisation | Service Area(s) | Enquiry Telephone Number | Enquiry Email | |
|---|---|---|---|---|
| 1. | The Hong Kong Island Social Services Charitable Foundation |
Eastern Wan Chai |
(852) 6484 3844 |
ssdip@wanchai.org.hk |
| 2. | Fong Chung Social Service Centre |
Central and Western Southern Islands |
(852) 2547 3318 |
fongchungss@gmail.com |
| 3. | The Hong Kong Society for the Aged |
Kwun Tong |
(852) 2344 5123 |
edaninfo@sage.org.hk |
| 4. | Kowloon Federation of Associations |
Wong Tai Sin |
(852) 2397 1822 |
eldersdigital.klnfas@gmail.com |
| 5. | Hong Kong Sheng Kung Hui Welfare Council |
Kowloon City |
(852) 2333 1854 |
lmis@skhwc.org.hk |
| 6. | The Lok Sin Tong Benevolent Society, Kowloon |
Yau Tsim Mong Sham Shui Po |
(852) 2121 2234 |
lstsiedi@loksintong.org |
| 7. | The Federation of New Territories Youth Foundation |
Tsuen Wan Kwai Tsing |
(852) 2652 9123 |
info@fnty.org.hk |
| 8. | Putonghua Culture Association |
Sha Tin |
(852) 9391 6101 |
stdi.pthca@gmail.com |
| 9. | Sai Kung District Community Centre |
Tai Po Sai Kung |
(852) 2792 1762 |
dip_enquiry@skdcc.org |
| 10. | New Territories Association of Societies (Community Services) Foundation |
North |
(852) 8494 1350 (852) 8494 1150 |
ss.ntascs@gmail.com |
| 11. | New Home Association - New Territories West Service Centre |
Yuen Long |
(852) 2815 5009 |
ntwsc@nha.org.hk |
| 12. | Chinese YMCA of Hong Kong Brilliant Multicultural Centre |
Tuen Mun |
(852) 2525 1102 |
sietm@cymca.org.hk |
The “Smart Silver” Information and Communications Technology (ICT) Outreach Programme for Elders (Outreach Programme) was launched by DPO on a regular basis since 2014. Non-profit-making elderly services organisations (NPOs) were commissioned to visit elderly people across the territory. In addition, these organisations organised various activities to enable the elderly to experience digital living and encourage them to use more digital technology. The current round of the Outreach Programme (2025-2026) commenced in May 2025.
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| Implementing Organisation | Highlighted Description | Enquiry |
|---|---|---|
| The Hong Kong Chinese Women’s Club |
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| Tung Wah Group of Hospitals |
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| Yan Chai Hospital Social Services Department |
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“Smart Silver” Advanced Courses on Digital Technology for the Elderly
For the elderly with basic knowledge of digital technology, DPO supports Elderly Academies operated by the universities to offer free advanced courses on digital technology, e.g. AI, blockchain, robotics, cybersecurity, low-altitude economy, etc.
Programme details and latest updates
"Smart Silver" Elderly IT Learning Portal
The “Smart Silver” Elderly IT Learning Portal facilitates learning the latest digital technology anywhere and anytime according to personal needs and interests.